Reference

How banteng33 Handles Your Personal Data

This Privacy Policy covers what data we collect when you use your banteng33 account — including wallet transactions via DANA, OVO, and GoPay — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay transaction privacyCookie and device dataYour right to request changesData retention policy

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use encryption at the point where your account credentials and payment data move between your device and our servers. DANA, OVO, and GoPay transactions go through their own secured payment rails, and we receive only the confirmation reference — your PIN and wallet password never pass through our system. Session tokens expire automatically after inactivity, reducing the exposure window if you step away from the lobby on your phone.

Encrypted Data Transfer

Your account login, personal details, and wallet references are encrypted in transit. We do not store plain-text credentials on our servers at any point.

Cookie Controls

We use session cookies for login state and analytics cookies to understand lobby usage. You can block non-essential cookies via browser settings without losing account access.

Data Retention and Deletion

We retain account data for as long as your account is open and for any period required by applicable law. You can request deletion by contacting support — we will confirm the outcome in writing.

Third-Party Access Limits

Partners such as payment processors and live-table streaming providers access only the minimum data needed for their function. No partner receives your full account profile for marketing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request. Reach us through live chat inside the lobby, by email, or via the account help section — and we will respond as quickly as the request allows.

What We Collect and Why We Collect It

banteng33 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a banteng33 account, we collect the details you provide directly: your name, email address, and account wallet details. When you link DANA, OVO, or GoPay for deposits, we record transaction references — not your full e-wallet credentials, which stay within your own app.

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We also collect device data automatically: your browser type, IP address, and session activity. This helps us detect unusual login patterns and keep your account secure. Cookies and similar tracking tools record how you move through the lobby, which game categories you open, and how long
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sessions run. You can adjust cookie preferences through your browser settings, though some features may respond differently without them. We do not sell your personal data to third parties. Where we work with service providers — payment processors, fraud-screening tools, or streaming infrastructure for live tables
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— those partners access only the data needed for that specific function, under confidentiality terms. Data we hold is kept for as long as your account is active, or for as long as required under applicable law in the jurisdiction where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered

Common questions about your data rights, how we handle payment information, and what steps to take if you want to review or change what we hold on your account.

We store your registration details, login history, session data, and payment references from DANA, OVO, or GoPay transactions. We do not store your e-wallet PINs or passwords.

Yes. Contact support through live chat or email with your registered account name. We will compile and send your data record within a reasonable timeframe under applicable law.

Only with service partners who process payments or support the platform's infrastructure. Those partners access limited data under confidentiality terms and cannot use it for their own marketing.

We use session cookies for your login state and analytics cookies to see how the lobby is used. You can disable non-essential cookies in your browser without being locked out of your account.

After account closure, we retain data for the period required by applicable law in the jurisdiction where access is permitted. Once that period ends, your data is deleted from active records.

Raise the request through live chat or the support email. Include your account name and describe what needs correcting or removing. We confirm every outcome in writing.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoFAQ

How banteng33 Handles Your Personal Data

Data Handling, Cookies, and Account Security

How to Reach Us About Your Privacy

Your Privacy Questions, Answered

01 What personal data does banteng33 store about my account?

02 Can I request a copy of all the data you hold on me?

03 Does banteng33 share my data with third parties?

04 How do cookies work on banteng33 and can I turn them off?

05 How long do you keep my account data after I close my account?

06 How do I ask banteng33 to correct or delete my personal information?

Privacy Policy

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